Information and Property Management Technology
Our accounting personnel have substantial experience in property management accounting and are used to working to fixed deadlines. All accounting formats are discussed with our clients at the outset to ensure that they meet each client's particular requirements.
All invoice processing and service charge accounts is carried out at our offices in London.
Our accounts are subject to regular external audit by firms of Chartered Accountants (acting as auditors to lessees / lessors) and also comply with the requirements of the Royal Institution of Chartered Surveyors.
We use the most up to date version of the Windows based Trace computer Property Management and Accounting System (TRAMPS), a leading supplier of property management systems regarded as the "de facto" market leaders of software systems for property managers, and in use throughout the United Kingdom, Eire and Australia.
The users include property owners, pension funds, property companies, insurance groups and other property owners. As part of the continuing process of up-grading our Information Technology, individual PC's are provided to every individual member of the practice, each of whom has access to the property management database and accounts system. This system incorporates:
a full Property Management Accounts system for property owners
a forward diary and alert system for rent reviews, decorations, lease expiries and a daybook file.
The integrity and accuracy of information on our database is fundamental to our operation as managing agents. As a result, when taking up new instructions, it is our policy to check all data entered. In addition, modifications to the database (which is password protected) may only be undertaken by the accounts team that operates within our practice.
To facilitate speed of response, in addition to fax and telephone communications, each member of the asset management team is provided with their own e-mail address for ease and speed of communication. Within the practice, we have also established our own intranet, which allows direct communications between individuals and/or departments.